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Transfur LineTransfur Line
Coordination platform for disaster animal rescue

When disaster strikes,
every second counts.

Transfur Line is the coordination platform for disaster animal rescue. One hotline, every partner org, every call routed — from first ring to final outcome.

Sign in →info@transfurline.com
One number per disaster
Callers in crisis can't pick between agencies. We route internally.
Every partner, one inbox
Shelters, agencies, volunteers — scoped views, no duplicate dispatch.
Voice + SMS + IVR
Bilingual menus, transcripts, 10DLC-compliant. Stood up in minutes.
A record that outlives the storm
Chain of custody from first call to final outcome. Exports for grants.
Requests· Hurricane Ida · sample data
5 conversations
Maria Delgado4 messagesUnassignedNEW
📥Two dogs stranded on roof at 2841 St Charles Ave. Water up to first floor. Please hurry 🙏
2 photos
2m
(337) 555-XXXXUnassignedNEW🌐 Spanish
Voicemail · I have three cats in carriers, my neighbor has a parrot, we need a ride to any shelter that takes animals…
6m
James Whitfield7 messagesAssignedIn progress
📤Team from Cameron AR is on the way. ETA 25 min. Please keep the dog in the carrier.
14m
LA-SPCA Dispatch12 messagesAssignedIn progress
📥Confirming transport of 4 animals to Dixon Correctional shelter. All chipped and logged.
38m
(225) 555-XXXXNo Action RequiredClosed
Voicemail · Hi, I saw the sign on the highway. Just wanted to make sure our barn cats would be OK if we evacuate tomorrow.
1h
Preview of the conversations inbox · sample dataSign in to your dashboard →

A dispatch system built for the chaos of disaster.

Most rescue ops run on group texts and spreadsheets. Transfur Line replaces them with real infrastructure — built alongside our partners in disaster animal response.

01
The Hotline
Every call, one place
IVR · transfurline / la-rescue
1Rescue or emergency← routed
2Report lost animal
3Report found animal
4Volunteer check-in
*Español

Provision a dedicated number in minutes. Voice, SMS, and a multi-language IVR. Voice, SMS, and voicemail land in one conversation inbox — threaded by caller, with transcripts, media, and assignment status.

10DLC-compliant SMSMulti-language IVRVoicemail transcriptsThreaded conversations
02
Tasks
Work that doesn't fall through
To-do6
Verify chip scan at intake
HIGH
In progress3
Transport 4 dogs → Dixon
CRITICAL
Blocked1
Vet auth pending
MED
Done12

Turn any conversation into a task. Assign to a teammate or partner org, set priority and due date, track it through To-do → In progress → Blocked → Complete with a checklist underneath.

4-stage workflowCRITICAL → LOW priorityChecklists & templatesCross-org assignment
03
Reporting
A record that outlives the storm
Requests · last 7 days
480total
Median response
12m 04s
M
T
W
T
F
S
S
Daily digest · 07:00 CT→ leadership@

Analytics on assignments, response times, and outcomes. Export CSV, PDF analytics reports, or schedule a daily digest by email — ready for leadership, grant apps, and after-action reviews.

PDF analytics reportsCSV request exportsScheduled email reportsDaily digest
And layered on top
Newer capabilities that extend the hotline.
Broadcasts
New

Send a one-way SMS to a volunteer or partner channel. Subscribers opt in with a START keyword; free-text replies land back in your inbox.

Opt-in channelsPer-channel START keywordsReply inbox
Partner orgs & agencies

Invite shelters, ARs, and agencies. Role-based views, cross-org assignments, and scoped permissions so each partner only sees what they should.

Role-based accessCross-org handoffsScoped inboxes
Lost & found

A public report form and searchable registry for lost and found animals, tied to the same conversation record so reunifications stay traceable.

Public submission formSearchable registryLinked to conversations

Press 1 for Rescue.

If your org already has an account, sign in. If you'd like to onboard a new team, drop us an email and we'll set you up.

Sign in to your orginfo@transfurline.com